Reference

Terms and Conditions Governing Your c6h6 Account

Before you open an account with us, read these terms carefully — they set out what you agree to, what we commit to, and how disputes are handled…

Binding on Account OpeningIndia-Applicable RulesUpdated Without Prior Notice
c6h6 Terms and Conditions Governing Your c6h6 Account
REACH US DIRECTLY

Contact Paths for Terms-Related Queries

Team online

Email Support

Write to our terms and compliance team at [email protected]. We aim to respond within 24 hours on business days. Include your registered account email so we can locate your record quickly.

Live Chat

Open the chat widget on c6h6.vip and select the Terms or Account topic. Our agents handle account-agreement queries around the clock and can escalate to a compliance officer when needed.

Written Notice

For formal legal notices or account-closure requests, use the contact form at c6h6.vip/contact and mark the subject as 'Legal Notice'. We acknowledge formal requests within two business days.

HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

We manage your account data, transaction records and session history under the practices described here.

Data Retention

We retain your account data and transaction records for as long as required under applicable law and our internal audit cycle. You may request a summary of stored data by writing to [email protected] at any time.

Cookie Policy

Our platform uses session and analytics cookies to keep your login active and to measure page performance. You can adjust cookie preferences in your browser; blocking essential cookies will affect account functionality.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification via your registered mobile number. Never share your credentials; we will never ask for your password over chat or email.

Transaction Records

Every UPI, Paytm and PhonePe transaction is logged with a timestamp, reference ID and amount. You can view your full transaction history inside the account wallet tab at any time, going back 90 days.

Who to Contact for Changes

If you need to correct account details — name, email or linked mobile number — contact [email protected] with proof of identity. Changes to payment method linkages require an additional verification step for security.

Right to Request Closure

You may request account closure at any time through our contact form. We process closures within five business days, after which your login is deactivated and any remaining eligible balance is returned via your last-used payment method.

Frequently Asked Questions About These Terms

The questions below address the points we hear most often from account holders about how these terms work, what rights you have and what happens in specific account situations on c6h6.

These terms take effect the moment you complete account registration and make your first deposit via UPI, Paytm or PhonePe. Continuing to log in after any update to the terms counts as your acceptance of the revised version.

We may update these terms at any time. We will post a notice on c6h6.vip, but we are not obligated to send individual emails for every change. Check this page periodically so you stay current with the version in force.

If we suspend your account for a terms breach, your balance is held pending investigation. Once we complete our review, eligible funds are returned to your last-used UPI, Paytm or PhonePe account, subject to any outstanding obligations.

Write to [email protected] within 14 days of the transaction date, include the reference ID from your wallet history, and describe the dispute clearly. We aim to resolve transaction disputes within seven business days of receiving full details.

Access to and use of our platform depends on local law and is available only where local law permits. If any clause in these terms conflicts with applicable Indian law, that clause is read down to the minimum extent needed to comply.

Email [email protected] from your registered address with the subject 'Data Request'. We will compile and send a summary of your account and transaction data within 10 business days, in line with our data-retention practices.

Any dispute arising from these terms will first be addressed through our internal complaints process. If unresolved, the matter may be referred to the jurisdiction specified in the governing-law clause we hold on file for your account region.